Send any question to [email protected]; a real person reads every message and replies.
Include the job title and practice or company name so we can find the listing quickly.
For anything about billing, please also include your Stripe receipt number.
For practices and optical employers
- Posting a role — go to Post a Job; the post goes live as soon as Stripe confirms payment. Our pricing page lists what Standard, Featured and every monthly plan include.
- Updating or pulling a job post — write to us from the email used at checkout and name the job. We can update pay, credentials you list (such as ABO or NCLE), schedule and setting (private practice, OD-MD, retail optical), Saturday or per diem details, or pull the listing once the seat is filled.
- Payments and refunds — our refund policy spells out what is eligible, and including your Stripe receipt number speeds things up.
For ODs, opticians and techs looking for work
- Applying— the Apply button takes you to the employer's own application page or email. Your resume and responses go straight to them and never pass through us. Ask the employer about interviews, background checks, license verification or start dates.
- Reporting a listing — if a listing looks like a scam, lists pay or credential requirements that differ from the employer's own post, or the role is already filled, send us the job title and employer and we'll review it.
- Cost — free. Job seekers can browse and apply without creating an account.
Site policies
How we handle data and the terms for using the site are covered in our Privacy Policy, Consumer Health Data Policy and Terms & Conditions. If you still have a question after reading them, email [email protected].